Frequently Asked Questions

Full-service holiday lighting includes a comprehensive package: design consultation, professional installation, maintenance throughout the holiday season, and removal and storage
after the holidays.

No, we own and provide all the necessary lights, decorations, and hardware and lease them to you as a service. We offer a variety of options to match your preferences and the style of your
property.

Absolutely! You can work with a designer to create a custom lighting plan that suits your taste,whether you want a classic, elegant look or a more vibrant and festive display.

It’s recommended to book as early as possible, preferably a few months in advance, especially if you have specific dates in mind or require a custom design. The busiest times to begin the booking process are often August and September, with October and November reserved for installations.

The installation time varies depending on the complexity and size of the display, but most installations are completed within a day.

As full-service providers, we include maintenance and most service calls as part of our packages. If a light goes out, installation fails, or a decoration isn’t functioning properly, we will come out to repair or replace it promptly.

As full-service providers, we include maintenance and most service calls as part of our packages. If a light goes out, installation fails, or a decoration isn’t functioning properly, we will come out to repair or replace it promptly.

Yes, our professional installers are trained to ensure that the installation process is safe for both your property and our technicians. We use appropriate hardware and techniques to secure lights and decorations without causing damage.

After the holidays, we will schedule a time to remove all lights and decorations. Offsite storage of the decorations until the next season is always included in the service.

Yes, our full-service holiday lighting is available for both residential and commercial properties, and the service can be tailored to fit the specific needs and scale of either type of property.

The cost varies based on factors such as the size of your property, the complexity of the design, and the type of lights and decorations used. A consultation can provide a more accurate estimate based on your specific needs.

We currently do not offer our decorations for sale, and our service model doesn’t allow us to install lights you have purchased. The storage is included and inseparable from the installation service.

We are willing to work with clients who may want to skip a year without losing their custom design or spot in the installation schedule.

Yes, you may incorporate your own accents like blow-ups, wreaths, or mini-lights as you desire. We just ask that you use your own timer and wiring and try not to interfere with the lights we have installed.

Our approach to holiday lighting and billing is simple. Besides special offers, certain circumstances, or discounts, the year-to-year price stays the same. We give you our best price upfront.

While our service is all-inclusive and we warranty our labor and materials, events outside our control are not covered. If you or someone else damages our lights or materials, or if a hurricane or similar event impacts the display, fees may apply for repairs or restoration. These will be handled on a case-by-case basis, and all costs will be disclosed before repairs begin.

Soft washing is a low-pressure cleaning method that uses specialized equipment and environmentally friendly cleaning solutions to gently remove dirt, grime, algae, mold, and mildew from surfaces without causing damage.

Pressure washing is a high-pressure cleaning technique that uses water at high pressure to remove stubborn stains, grease, oil, and dirt from surfaces like driveways, sidewalks, decks, and fences.

Roof washing, also known as roof cleaning, is a process of safely removing algae, moss, lichen, and other contaminants from roofs using specialized equipment and techniques to maintain the roof’s integrity and prolong its lifespan.

Concrete washing involves using high-pressure water to clean concrete surfaces such as driveways, patios, sidewalks, and parking lots, removing dirt, stains, oil spills, and other debris to enhance their appearance and durability.

Gutter washing is the process of cleaning gutters and downspouts to remove leaves, debris, and buildup that can cause clogs and water damage to the property. It helps improve the gutter system’s efficiency and prevents water from overflowing.

Pressure washing is suitable for various surfaces, including concrete, brick, wood, vinyl siding, stucco, metal, and more. It’s a versatile cleaning method that can effectively remove dirt, grime, mold, and stains from different surfaces.

While pressure washing is generally safe for most surfaces, it’s essential to use the correct pressure settings, nozzles, and cleaning solutions to avoid damage. Professional pressure washing companies have the expertise to determine the right approach for each surface.

The frequency of pressure washing depends on factors such as the location, weather conditions, and the level of dirt and contaminants. Generally, properties may benefit from annual or bi-annual pressure washing to maintain cleanliness and prevent damage.

Many pressure washing companies use eco-friendly cleaning solutions that are safe for plants, pets, and the environment. These products effectively clean surfaces without harmful chemicals or residues.

Yes, regular pressure washing can enhance the curb appeal of your property by removing stains, dirt, and grime, making it look fresh and well-maintained. This can also contribute to increasing the property’s value.